Last updated: August 4, 2025
Welcome to Ayooka.com. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, share, and protect your information in accordance with Ivorian data protection laws.
Ayooka.com is operated by Ayooka, a registered business in Côte d’Ivoire with headquarters located in Abidjan, Koumassi.
📧 For any questions related to this privacy policy:
Email: [email protected]
Depending on your interaction with the platform, we may collect the following data:
Full name, gender
Email address, phone number
Billing and delivery address
Payment information (via secure payment providers)
Order history and browsing activity
Geolocation data (for delivery)
Technical data (IP address, browser type, pages visited)
We use your data for the following purposes:
To create and manage your user or vendor account
To process your orders and arrange deliveries
To contact you about your purchases or our services
To send newsletters or promotional content (with your consent)
To prevent fraud and ensure security
To improve your user experience on our platform
We may share your data with:
Delivery partners and couriers
Payment service providers (e.g., Orange Money, MTN Mobile Money)
Technical service providers (hosting, maintenance)
Government authorities when legally required
We do not sell your personal data to third parties.
Your data is securely stored on servers located either in Côte d’Ivoire or abroad (with equivalent protection guarantees).
Retention periods:
Inactive account: up to 3 years after last activity
Orders: 5 years (for tax/legal compliance)
Cookies: from 6 to 13 months depending on type
According to Ivorian Law No. 2013-450, you have the following rights:
Right to access: You can request a copy of your data
Right to correction: You can update incorrect information
Right to object: You may oppose data processing for legitimate reasons
Right to deletion: You may request your data to be erased (except when retention is required by law)
To exercise these rights, contact us at [email protected]
We use cookies to:
Remember your preferences
Facilitate site navigation
Analyze site traffic (e.g., via Google Analytics)
Improve our marketing
You can manage cookies through your browser settings or via our website’s cookie banner.
We apply technical and organizational measures to secure your data:
Encrypted connections (HTTPS)
Hashed passwords
Limited access to authorized staff only
Ayooka is intended for users aged 16 and above. If you are under 16, parental or guardian consent is required to use our services.
This policy may be updated at any time. If there are material changes, we will notify users by email or display a notice on our website.
If you have a complaint or concern, you may contact the Ivorian Data Protection Authority:
Autorité de Régulation des Télécommunications de Côte d’Ivoire (ARTCI)
📍 Address: Abidjan, Cocody Deux-Plateaux
🌐 Website: https://www.artci.ci
